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October, 24, 2014
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  Policies

Payment Policy: We accept PayPal online, plus personal checks and money orders. Paying by check or money order will delay your order, but if you wish to do so, please email me.

Return Policy: My goal is to create such wonderful products that you'd never dream of returning them, but just in case you need to, all retail orders come with a 30 day money back guarantee. Simply return the merchandise with the original invoice and a note stating your reason for return and I'll gladly refund your purchase price. There is no need to call or contact me first . . . I trust you. Sorry but shipping/handling charges are not refundable.

Cancelled/Changed Order Policy: I strive to fill all orders within 72 hours. If you choose to change or cancel your order for ANY reason, ( except in the case of the item being out of stock) I reserve the right to charge you a 15% processing fee before adding additional merchandise or refunding your money.

Shipping/Handling Policy: All phone & fax orders incur an additional $3 handling charge. We ship to U.S. & Canadian addresses only, normally within 1-3 business days after payment is received. All orders are shipped via UPS or USPS. Please choose the appropriate method as specified at checkout. Signatures may be required on UPS shipments and we can not give any instructions to the delivery person. The shipping charges on our website are the actual rates charged by UPS. We primarily use UPS because it's the only method of shipping that our shopping cart will automatically calculate and also because of their reliability and online tracking feature. If shipping to an APO/FPO address, you MUST choose the $10 flat rate APO/FPO option. If you live in Alaska or Hawaii and would like for us to ship your order via USPS flat rate box for $10, choose the APO/FPO shipping option at checkout. Do NOT choose this option if you live in any other state. If your merchandise is damaged upon arrival save all contents and packing materials and contact us within 3 business days. Failure to do so voids any responsibility we may have had.

Privacy Policy: We don't like getting spam and junk mail and we know you don't either, so we never share your personal information with anyone. Period. Sensitive information entered online is encrypted and transmitted to us in the most secure way possible.

Disclaimer: Although allergic reactions to our pure and natural ingredients are uncommon, we recommend you test our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition or to replace the advice or care of a qualified health professional.

 
 
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